Payment & Refund Policy

- To initiate work, a prepayment of 70% of the total fee mentioned in the quotation sent is required.

- The remaining balance must be settled upon completion of the service.

- Work on documentation will commence only upon receipt of the advance payment.

- All necessary documents and information must be submitted via email to documentation@legalxsuite.com

- When emailing required documents and information, include your Company name and quotation number in the subject field (e.g., "Your Company Name_quotation number").

- Clients are responsible for covering government fees associated with their service.

- Clients are responsible for any additional government fees resulting from sudden changes in the fee structure while their service is underway.

- In the event of service discontinuation after making a 70% advance payment during the documentation preparation stage, a refund of 40% of the advance will be issued, with the remainder retained as a service charge.

- Refunds will be processed within 15 working days from when it was requested using the same payment method as the initial advance.

- We uphold strict confidentiality standards and will not share documents with any third party except the relevant government licensing authority.

- Users are accountable for any delivery fees incurred when documents need to be transported through our service.

- Completed Documents/Licenses will be provided upon receipt of 30% of the remaining payment.

- Our support team is available for communication by email info@asklegalx.com or info@legalxsuite.comcom between 10 am and 8 pm.